Global competition puts constant pressure on companies to enhance their products, services, and business processes in order to stay competitive. New difficulties and threats, like as the global COVID-19 epidemic, have also influenced and altered the global corporate scene. Organizations must now adapt in order to survive in the new environment. 

The ISO 9001 standard specifies the requirements for a quality management system. Any organization, large or small, regardless of its field of activity, can use it. In reality, ISO 9001 certification is held by over one million businesses and organizations in over 170 countries.

This standard is founded on a variety of quality management principles, including a strong customer focus, top management motivation and involvement, a process-oriented approach, and continuous improvement. Using ISO 9001 ensures that clients receive consistent, high-quality goods and services, which has numerous commercial advantages.